Frequently Asked Questions
Find answers to common questions about eStudent 360
What is eStudent 360?
eStudent 360 is a free global mentorship platform that connects students with verified mentors. We use smart matching to pair students with mentors based on interests, goals, language, and availability. We're currently live in Ghana and Canada, with plans to expand worldwide.
Is eStudent 360 really free?
Yes, eStudent 360 is completely free for students, mentors, and guardians. Our mission is to make quality mentorship accessible to every student regardless of their financial situation.
Which countries is eStudent 360 available in?
We are currently live in Ghana and Canada, with plans to expand globally. Our platform connects students with mentors from the diaspora and local communities worldwide.
How does the matching process work?
Our smart matching engine considers your interests, career goals, preferred language, availability, and learning style to find the most compatible mentor for you. You can also browse mentors manually.
What career pathways are available?
We offer pathways for WASSCE preparation, TVET programmes, university admissions, professional development, and more — with pathways tailored to education systems starting with Ghana and Canada, and expanding globally.
How do I sign up as a student?
Click 'Sign Up Free' on the homepage, select 'Student' as your role, and complete your profile with your interests, goals, and availability. If you're under 18, a guardian will need to provide consent.
What subjects can I get mentoring in?
Our mentors cover a wide range of subjects including STEM, humanities, business, arts, healthcare, and more. You can filter mentors by their expertise areas when browsing.
Can I have multiple mentors?
Yes! You can be matched with multiple mentors for different subjects or goals. Each mentoring relationship is managed independently.
How do I become a mentor?
Sign up and select 'Mentor' as your role. You'll need to complete a verification process that includes identity verification and background checks to ensure student safety.
What qualifications do I need to be a mentor?
We welcome mentors from all professional backgrounds. You should have expertise in your field and a genuine desire to help students. All mentors undergo a verification process.
How much time do I need to commit as a mentor?
You set your own availability. You can offer as little as one session per week or as many as you'd like. Sessions can be 30-minute micro-mentoring or longer structured sessions.
Is my child safe on eStudent 360?
Absolutely. We have built-in safety monitoring, verified mentor profiles, and guardian consent flows. All sessions involving minors require active guardian consent, and our safety team monitors interactions.
How does guardian consent work?
When a student under 18 registers, their guardian receives a consent request. The guardian must approve before the student can participate in mentoring sessions. Guardians can revoke consent at any time.
Can I monitor my child's sessions?
Yes, guardians have a dedicated dashboard where they can view their ward's matches, upcoming sessions, and activity. You receive notifications about all session bookings.
Does eStudent 360 work on slow internet?
Yes! Our platform is optimised for low-bandwidth connections and works on 2G/3G networks. We also support WhatsApp notifications and SMS/OTP login for areas with limited internet.
What devices can I use?
eStudent 360 works on any modern web browser — desktop, tablet, or mobile. No app download is required. The platform is fully responsive and optimised for all screen sizes.
Is my data safe?
We take data privacy seriously. All data is encrypted in transit and at rest. We comply with data protection regulations and never share your personal information with third parties.
How do video sessions work?
Video sessions are built into the platform. You can schedule one-on-one sessions, group mentoring, or micro-mentoring sessions. All sessions are optimised for low-bandwidth connections.